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MONDAY MORNING MOTIVATION MESSAGES

A 10-minute spark of inspiration with a motivational message to spark inspiration to help you Win your Monday and Win your Week!

 
I WANT TO WIN

Positivity

Productivity

Profitability

Time. Money. Energy.

Why waste it, when you can have help?

Experience more rapid growth, less inefficiencies, and more opportunities for guidance as you navigate complex challenges in your business. The learning curve without professional guidance is steep, and the time and energy spent figuring things out independently can be better used focusing on core business activities that bring you greater return.

TIME. 

If there was an opportunity to make more progress in less time, would you take it?

SWAS has a variety of programs to suit your needs.

MONEY. 
Know your numbers.  That is the SWAS phrase that pays.

Service with a Smile programs are carefully curated to provide you with the most value possible within your budget.

ENERGY & EFFORT. 

When most work projects push your buttons and try to burn you out, can you imagine a collaboration that inspires you to keep going?

One step at a time.  I am hre   

I'M INTERESTED!

Carefully curated strategies and training programs to inspire a culture of kindness, workplace wellness and standards of service excellence. 

You are ready for your service scores to shine but not certain how.  Finally, you found a service training and professional development something you look forward to.  Much less stuffy than the standard training seminars we have all been forced to sit through. Let's make it fun to get it done.

Gifted with a natural ability to see the bright side of things, I bring you a fresh perspective, 20 years of industry insight and creative ways to fill the gaps of the inconsistencies within your business.

Why settle for mediocre when you can be GREAT? 

You, too, can have the Best Day Ever! 

When your cup is full, you can better pour into others.

When you invest in a Service with a Smile project, you get more than a business transaction, you get tools, techniques, and training support that have helped business professionals improve personally and professionally, across the globe.  

Improve your Employee Engagement Scores.

Too often, the service industry standards over look the importance of pouring into their team. 

The SWAS philosophy is, "Service is everywhere.  Service with a Smile is not.  Service with a Smile starts with you!"

What started as 1:1 hospitality coaching, grew into small groups, medium sized group training workshops, and has evolved into global speaking opportunities. 

SWAS Audit. 
Are you looking for a simple solution to identify the gaps in the service experience journey your employees or guests experience?

Apply for a Service with a Smile Audit and allow me to help poke holes in your processes by observing your operation inside and out. 

From boutique fitness centers, to luxury resorts, to cozy corner coffee shops, even financial advisor offices, as long as your business offers a service, I can help! 

After collecting my observations, I present you with a detailed report that reviews my findings, shares suggestions for a strategic action plan to celebrate your successes and identify areas for improvement to focus on.

LET'S GET STARTED!

Find the bright side of service excellence with a positive perspective, while putting together a strategic plan on purpose, with purpose.

Got Goals Mini-Course 

A free SWAS self-guided mini series created for you to work through at your own pace.

Gain clarity, direction and an outline of strategic next steps to help you achieve the goals you defined.

 

GIVE ME ACCESS
Skool Membership
A space to connect with community of experienced service professionals, where you can share positivity, productivity and profitability measures to impact and improve your service based industry experiences and beyond.
 
ENROLL IN SKOOL
Journey Mapping
A deep dive exploration of your employee or guest experience. 

A process where we poke holes in your current processes and co-create enhanced essential touch points to drive results. 
 
 
MAP MY BIZ

THE VALUE


a boost to your bottom line

Select what serves you most in this season of your learning, growth and development. 

Happy to be of service (with a smile) to you and your teams!

Got Goals Mini-Course 

An explanatory paragraph that outlines the benefit someone can expect to receive after completing your program or joining your membership.

I've Got Goals!
Small Group Coaching

An explanatory paragraph that outlines the benefit someone can expect to receive after completing your program or joining your membership.

APPLY HERE
SWAS Skool Membership
A community of service professionals, service providers and based business owners from across the globe.  A space to share positivity, productivity and profitability measures to impact and improve your service based industry experiences and beyond.
 
JOIN US

WHEN YOU SMILE, THE WHOLE WORLD SMILES WITH YOU!

 

From Server Assistant to General Manager by 30...

It wasn't so long ago that I was where you are now and I know what it feels like to want to find freedom and flexibility. 

Over the past decade, I've helped 1500+ service professionals achieve mindset shifts, improved guest service scores, employee engagement and a boost to the bottom line.

Stay in the know of all things SWAS!
Sign up for the next newsletter. 

SIGN ME UP

CHOOSE YOUR

path

Choose your preferred method of learning and let's get started...

1:1 COACHING

Now booking 2025. 

90-DAYS of exclusive access where we connect as thought partners to co-create strategies to elevate your healthy, happy habits and enhance your operational efficiencies.

APPLY HERE
SMALL GROUP TRAININGS

Gather as a group in an interactive and engaging team building training experience.

Reflective and energetic activities, realistic role plays with solution focused scenarios.

LEARN MORE
SELF-GUIDED STUDY

Take training on your own time schedule with one of the latest additions to the SWAS Catalog is the self-guided Virtual SWAS Academy.  When you enroll, you gain access to 16 Core Modules, plus bonuses!  

SIGN ME UP

THE PROCESS

You're 3 simple steps away from transforming your business

Schedule a Connection Call

Start with an introduction call to share where you are and help you decide which SWAS package best fits your needs.

Work At Your Own Pace

With all SWAS partnerships, we clearly define timelines on your terms.  I can make moves with gas pedal type of energy or slow and steady to help you win the race at the pace you operate best at.

See the change

Practice makes progress.  Watch as mindsets are reset, the standards of service excellence are set, and a culture of kindness created. 

Notice your numbers improve.

JOIN US

TESTIMONIALS

"As a global even firm, the pandemic hit us hard. But we knew we wanted to not just survive - but thrive through it. So we brought in Kylie Rae for the Service with a Smile (SWAS) training.  It gave us new tools and empowered our team members to co-create our service standards, which in turn instilled a more personal purpose into our work.  SWAS has been the best investment we have made as a company to weave productivity and pride throughout all of our processes."

- Ashley Lawson, Partner of Achieve Incentives & Meetings

 

"Kylie Rae is a valuable asset to any person, team or organization that is looking to infuse productive, actionable positivity into their life. A topic that can often be passive with just quotes/ideas that don't actually translate into action, Kylie is able to integrate practices that actually drive results. She inspires change and motivates growth with a personal, down to Earth approach that anyone can appreciate. It you get the chance to work with her, you must! I'm so grateful for all the insights and actionable steps she has provided me with over the years. I absolutely appreciate her mentorship and guidance."

- Maddy Tavares, Founder of The Clean Bee

 

Not that long ago, I was climbing the corporate ladder from Server Assistant to General Manager by 30. 

Sharing my journey with you.

Read Kylie's Story

Win your Monday. Win your Week!

SIGN UP FOR MONDAY MORNING MOTIVATION.